What is sustainability?
sus·tain·a·bil·i·ty – definition:
noun
"Meeting the needs of the present without compromising the ability of future generations to meet their own needs." United Nations, 1987
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All orders over $125 will receive complimentary same day shipping on all in stock items placed by 3pm ET. Complimentary same day shipping is available on all orders for MRK Rewards Members. Login here to create/login to your account.
Orders placed Monday-Thursday (except holidays) after 3pm ET will be processed the following business day. Orders placed after 3pm ET on Friday will be processed the following Monday. **Please note: same day shipping does not apply to orders containing private sale items.
SHIPPING POLICIES
Orders Over $400 will require a signature for delivery. Please contact us if you require your shipment to be delivered without a signature. Please note, due to Covid-19, shipping carriers may sign your package on your behalf.
All of our orders are shipped with a tracking number. You will receive an email with the tracking number when the order is processed and when it is out for delivery. If you do not receive your package and the tracking number shows your package was delivered, please reach out to us at 1(888) 684-2719 or email us at concierge@monicarichkosann.com within 24 hours of the tracking “delivery” date.
All orders shipping to a US address receive complimentary UPS Carbon Neutral Ground shipping at checkout - no coupon code required. Charges for other expedited shipping methods can be calculated at checkout. Please note, that we are not responsible for any carrier delays.
Shipping Restrictions : Please note that due to the nature of our items, we are unable to ship packages to PO Boxes, UPS Stores or FedEx Retail Locations.
UPS CARBON NEUTRAL GROUND SHIPPING
Unless an expedited service is requested, your order will ship UPS Ground, and should arrive in approximately 2-7 business days.

All of our UPS Ground shipping is part of UPS’s carbon offset program. This means for every tonne of CO2 a package produces in transportation, an equivalent amount of CO2 is saved by a verified emission reduction project somewhere else in the world. If you are interested in learning about the specific projects UPS is working on to offset the carbon emissions, you can read about it Learn more about UPS's carbon-neutral program here.
HOLIDAY DEADLINES
Orders will require a signature for delivery on orders over $400.
**Please note, we are not responsible for any carrier delays.
USA Hanukkah (12/14/25 - 12/22/25) For delivery times please see shipping chart below. For delivery in time for 12/14/25, please place orders by 3pm ET on Tuesday 12/9/25. For delivery by 12/22/25, please place orders by 3pm ET on Friday 12/19/25 and select overnight delivery.
USA Christmas Shipping Deadlines: For delivery in time for 12/25/25, please place orders by 3pm ET on Tuesday 12/23/25 and select overnight delivery.
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Shipping Type |
Order By |
To Be Delivered By |
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Complimentary UPS Ground for ALL orders. |
Please see UPS Business Day Transit Map below for more details. |
Please see UPS Business Day Transit Map below for more details. |
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Complimentary 2-3 Day Shipping Via UPS or FedEx Express for all orders over $100 (up to 3 business days for delivery). 12/5/25 3pm EST through 12/16/25 3pm ET Select Free 2-3 Day Shipping during checkout. |
Tuesday, December 16, 2025, 3:00 PM ET |
Thursday, December 19, 2025 |
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Complimentary Overnight (1 Day) Shipping Via UPS or FedEx Express for all orders over $200. 12/16/25 3pm ET through 12/23/25 3pm ET Select Free Overnight 1 Day Shipping during checkout. |
Tuesday, December 23, 2025, 3:00 PM ET |
Wednesday, December 24, 2025 |
Extended Holiday returns placed 11/21/25 through 12/12/25 must be received no later than 1/12/25.
**Please note, we are not responsible for any carrier delays.
International Christmas Shipping Deadlines : For delivery in time for Christmas, we recommend placing orders by 3pm ET on Wednesday, 12/10/25 to allow for customs clearance.
RETURNS, EXCHANGES & REFUND POLICY
Items that are being returned for a refund or exchange must be received within 30 days of purchase (order date). Please ensure that all pieces, including flat surfaces, are protected when returning. For example, chains should be separated from locket to prevent scratching during shipping. Pieces must be received unworn and in their original condition in order for the return or exchange to be processed. All original paperwork must be included in the package in order to receive a full refund.
To initiate a return, please call us at 1(888) 684-2719 or email us at concierge@monicarichkosann.com.
Monica Rich Kosann will pay the return shipping costs for items received in error or items to be exchanged (For US orders only). For items to be returned for a full refund, a return label will be provided to you via email once the return is initiated, however a $15 return fee will be deducted from your refund amount (For US orders only). We do not provide return or exchange labels for international orders. Please note that customized, engraved or items sold in our private sale are not eligible for returns. Once an engraved order is placed, it cannot be cancelled, returned or exchanged.
You can expect to receive your refund within two weeks of shipping your return, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We will notify you via e-mail of your refund once we've received and processed the returned item.
For orders shipping to Colorado, a $0.27 fee will be deducted from your refund amount due to the Retail Delivery Fee. Effective July 1, 2022, Colorado imposes a retail delivery fee on all deliveries by motor vehicle to a location in Colorado with at least one item of tangible personal property subject to state sales or use tax. A retail delivery that is returned to the retailer for a full refund of the purchase price and any applicable sales tax is not eligible for a refund or credit of the retail delivery fees collected and paid on such retail delivery.
INTERNATIONAL ORDERS
If you are shipping to Canada, Australia, France or the UK, we do have an option to check out allowing you to prepay the duties and taxes associated with your order, although we cannot guarantee no additional charges on delivery. To utilize this shopping method, select the UK, Australian, France or Canadian flag at the bottom of the web page, the prices will update to include associated duties and taxes and show in the associated currency. If you would prefer to checkout in US dollars and pay the associated duties and taxes on your own upon delivery, please select the United States flag and enter the shipping information in the checkout window.
Canada: All orders over CAD$300 shipping to a Canadian address will receive complimentary shipping . Signature is required for all orders. Orders placed by 5pm ET will ship out on the next business day. Duties and Taxes are the responsibility of the customer and included in the product price if shopping our site in CAD.
Australia: All orders over AUD$500 shipping to an Australian address will receive complimentary shipping. Signature is required for all orders. Orders placed by 5pm ET will ship out on the next business day. Duties and Taxes are the responsibility of the customer and are included in the product price if shopping our site in AUD.
France: All orders over 250 Euros shipping to a French address will receive complementary shipping. Signature is required for all orders. Orders placed by 5pm ET will ship out on the next business day. Duties and Taxes are the responsibility of the customer and are included in the product price if shopping our site in Euros.
United Kingdom: All orders over 200 GBP shipping to an United Kingdom address will receive complimentary shipping. Signature is required for all orders. Orders placed by 5pm ET will ship out on the next business day. Duties and Taxes are the responsibility of the customer and are included in the product price if shopping our site in GBP.
Other Countries: We welcome all of our international customers and we are able to ship to virtually any address in the world. All international orders are shipped via FedEx except for Canada, Australia and the UK, which are generally shipped DHL, unless otherwise specified.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Please note, the shipping charge associated with your order does not include these duties, customs and local taxes.
We do not provide return labels for international orders. Customers are responsible for all costs associated with the return.
***Please note that the following countries have prohibited imports of Jewelry from the USA. Unfortunately, we can not ship any jewelry to these locations.
Albania, Algeria, Andorra, Angola, Azerbaijan, Bangladesh, Belarus, Botswana, Bulgaria, Burundi, Republic of Congo, Czech Republic (*gold jewelry is prohibited), Djibouti, Dominican Republic, Estonia, Gabon, Gambia, Guadeloupe, Guinea, India, Iraq, Israel, Kuwait, Lativa, Libya, Lithuania, Luxembourg, Moldova, Montenegro, Nepal, Nigeria, Pakistan, Palestine, Paraguay, Reunion, Russia, Rwanda, Senegal, Serbia, Syria, Togo, Tunisia and Yemen..
What is sustainability?
sus·tain·a·bil·i·ty – definition:
noun
"Meeting the needs of the present without compromising the ability of future generations to meet their own needs." United Nations, 1987
What is sustainability?
sus·tain·a·bil·i·ty – definition:
noun
"Meeting the needs of the present without compromising the ability of future generations to meet their own needs." United Nations, 1987
What is sustainability?
sus·tain·a·bil·i·ty – definition:
noun
"Meeting the needs of the present without compromising the ability of future generations to meet their own needs." United Nations, 1987
How do
we create more
sustainable
jewelry?
As a fine jewelry brand, we look at sustainability as an ongoing, holistic process that includes the materials we use, the suppliers we work with, and the values and culture we strive to build with our teams and the communities we operate within. When one hears the term ethical jewelry, we believe these are the core building blocks.
We have practiced these values since launching our fine jewelry over 20 years ago. We view sustainability as a journey of continuous improvement by always asking ourselves…
How can we be better tomorrow than today?
How do we create more sustainable jewelry?
As a fine jewelry brand, we look at sustainability as an ongoing, holistic process that includes the materials we use, the suppliers we work with, and the values and culture we strive to build with our teams and the communities we operate within. When one hears the term ethical jewelry, we believe these are the core building blocks.
We have practiced these values since launching our fine jewelry over 20 years ago. We view sustainability as a journey of continuous improvement by always asking ourselves…
How can we be better tomorrow than today?
How do we
create more
sustainable
jewelry?
As a fine jewelry brand, we look at sustainability as an ongoing, holistic process that includes the materials we use, the suppliers we work with, and the values and culture we strive to build with our teams and the communities we operate within. When one hears the term ethical jewelry, we believe these are the core building blocks.
We have practiced these values since launching our fine jewelry over 20 years ago. We view sustainability as a journey of continuous improvement by always asking ourselves…
How can we be better tomorrow than today?
In 2020, we became a Certified B Corporation®, a certification that represents this same broader approach to sustainable business practices and is the foundation of our ongoing initiative to build an ethically sourced jewelry brand.
Certified B Corporations® are “businesses that meet the highest verified standards of social and environmental performance, transparency, and accountability”. They are “companies committed to using business … to build a more inclusive and sustainable economy”. The certification process is conducted by B Labs® through an assessment process that focuses on five broad areas: governance, workers, customers, environment, and community.
We are a
Certified B
Corporation®
We are a Certified B Corporation®
In 2020, we became a Certified B Corporation®, a certification that represents this same broader approach to sustainable business practices and is the foundation of our ongoing initiative to build an ethically sourced jewelry brand.
Certified B Corporations® are “businesses that meet the highest verified standards of social and environmental performance, transparency, and accountability”. They are “companies committed to using business … to build a more inclusive and sustainable economy”. The certification process is conducted by B Labs® through an assessment process that focuses on five broad areas: governance, workers, customers, environment, and community.
In 2020, we became a Certified B Corporation®, a certification that represents this same broader approach to sustainable business practices and is the foundation of our ongoing initiative to build an ethically sourced jewelry brand.
Certified B Corporations® are “businesses that meet the highest verified standards of social and environmental performance, transparency, and accountability”. They are “companies committed to using business … to build a more inclusive and sustainable economy”. The certification process is conducted by B Labs® through an assessment process that focuses on five broad areas: governance, workers, customers, environment, and community.
We are a
Certified B
Corporation®
THE PILLARS
of our sustainable jewelry initiative
PRECIOUS METALS
ETHICALLY SOURCED DIAMONDS
SUPPLY CHAIN
RESPONSIBLE PACKAGING
CARBON FOOTPRINT INTIATIVES
JEWELRY BUILT FOR A LIFETIME
THE PILLARS
of our sustainable jewelry initiative
PRECIOUS METALS
ETHICALLY SOURCED DIAMONDS
SUPPLY CHAIN
RESPONSIBLE PACKAGING
CARBON FOOTPRINT INTIATIVES
JEWELRY BUILT FOR A LIFETIME
PRECIOUS METALS
Recycled Gold & Silver
Why recycled gold and silver?
Over the past few years, we have steadily increased our usage of recycled gold and silver. These recycled metals come from post - consumer or other usages, allowing the metals to be refined back to their pure state so they can re-enter the supply chain as part of a circular product life cycle. Using recycled metals helps to lessen the impact on our natural resources by curtailing mining operations. Our first recycled metal agendas focused on more sustainable gold jewelry. Silver jewelry agendas were added in late 2020.
PRECIOUS METALS
Reclaimed Gold & Silver
Why reclaimed gold and silver?
Our Recycled Metal Usage by Year End:
GOLD
30%+ 2020 20%
65% 2021 50%+
80%+ 2022 85%
SILVER
We have full traceability with our metal suppliers. Over 90% of the precious metals sourced for our jewelry casting and formation come from companies certified by the Responsible Jewelry Council.
PRECIOUS METALS
Reclaimed Gold & Silver
Why reclaimed gold and silver?
Over the past few years, we have steadily increased our usage of reclaimed gold and silver. These reclaimed metals come from post - consumer or other usages, allowing the metals to be refined back to their pure state so they can re-enter the supply chain as part of a circular product life cycle. Using reclaimed metals helps to lessen the impact on our natural resources by curtailing mining operations.
PRECIOUS METALS
Reclaimed Gold & Silver
Why reclaimed gold and silver?
Over the past few years, we have steadily increased our usage of reclaimed gold and silver. These reclaimed metals come from post - consumer or other usages, allowing the metals to be refined back to their pure state so they can re-enter the supply chain as part of a circular product life cycle. Using reclaimed metals helps to lessen the impact on our natural resources by curtailing mining operations.
Our Reclaimed Metal Usage by Year End:
GOLD
30%+
65%
80%+
90%+
2020
2021
2022
2023
20%
50%+
85%
85%
SILVER
We have full traceability with our metal suppliers. Over 90% of the precious metals sourced for our jewelry casting and formation come from companies certified by the Responsible Jewelry Council.
Our Reclaimed Metal Usage by Year End:
GOLD
30%+
65%
80%+
90%+
2020
2021
2022
2023
20%
50%+
85%
85%
SILVER
We have full traceability with our metal suppliers. Over 90% of the precious metals sourced for our jewelry casting and formation come from companies certified by the Responsible Jewelry Council.
ETHICALLY SOURCED DIAMONDS
Recycled Gold & Silver
Since our beginnings we have carefully sourced our diamonds from only a select group of trusted suppliers. Almost 100% of our
production diamonds are smaller melee sizes and all are sourced
under the Kimberly Process Certification.
While smaller diamonds stone sizes have traditionally been harder to track, we do have greater traceability on our supply. Close to 100% of our diamonds are cut in facilities certified by the Responsible Jewelry Council (RJC).
We also have ongoing initiatives around Vintage Diamonds – stones that are approximately 50+ years old - and more recent recycled diamonds that come from previously owned jewelry pieces. The vintage diamonds are used in special edition styles while the recycled and repurposed diamonds are used in our sustainable rings, bracelets, necklaces, and more featured in our Diamonds Reborn Collection.
Over the past few years, we have steadily increased our usage of reclaimed gold and silver. These reclaimed metals come from post - consumer or other usages, allowing the metals to be refined back to their pure state so they can re-enter the supply chain as part of a circular product life cycle. Using reclaimed metals helps to lessen the impact on our natural resources by curtailing mining operations.
Our Reclaimed Metal Usage by Year End:
GOLD
30%+
65%
80%+
90%+
2020
2021
2022
2023
20%
50%+
85%
85%
SILVER
We have full traceability with our metal suppliers. Over 90% of the precious metals sourced for our jewelry casting and formation come from companies certified by the Responsible Jewelry Council.
ETHICALLY SOURCED NATURAL DIAMONDS
Since our beginnings we have carefully sourced our natural
diamonds from only a select group of trusted suppliers.
Almost 100% of our production diamonds are smaller melee
sizes and all are sourced under the Kimberly Process Certification.
While smaller diamonds stone sizes have traditionally been harder to track, we do have greater traceability on our supply. Close to 100% of our diamonds are cut in facilities certified by the Responsible Jewelry Council (RJC).
We also have ongoing initiatives around Vintage Diamonds – stones that are approximately 50+ years old - and more recent reclaimed diamonds that come from previously owned jewelry pieces. The vintage diamonds are used in special edition styles while the reclaimed and repurposed diamonds are used in our sustainable rings, bracelets, necklaces, and more featured in our Diamonds Reborn Collection.
ETHICALLY SOURCED NATURAL DIAMONDS
Since our beginnings we have carefully sourced our natural diamonds from only a select group of trusted suppliers. Almost 100% of our production diamonds are smaller melee sizes and all are sourced under the Kimberly Process Certification.
While smaller diamonds stone sizes have traditionally been harder to track, we do have greater traceability on our supply. Close to 100% of our diamonds are cut in facilities certified by the Responsible Jewelry Council (RJC).
We also have ongoing initiatives around Vintage Diamonds – stones that are approximately 50+ years old - and more recent reclaimed diamonds that come from previously owned jewelry pieces. The vintage diamonds are used in special edition styles while the reclaimed and repurposed diamonds are used in our sustainable rings, bracelets, necklaces, and more featured in our Diamonds Reborn Collection.
ETHICALLY SOURCED DIAMONDS
Recycled Gold & Silver
Since our beginnings we have carefully sourced our
diamonds from only a select group of trusted suppliers.
Almost 100% of our production diamonds are smaller melee
sizes and all are sourcedunder the Kimberly Process Certification.
While smaller diamonds stone sizes have traditionally been harder to track, we do have greater traceability on our supply. Close to 100% of our diamonds are cut in facilities certified by the Responsible Jewelry Council (RJC).
We also have ongoing initiatives around Vintage Diamonds – stones that are approximately 50+ years old - and more recent recycled diamonds that come from previously owned jewelry pieces. The vintage diamonds are used in special edition styles while the recycled and repurposed diamonds are used in our sustainable rings, bracelets, necklaces, and more featured in our Diamonds Reborn Collection.
ETHICALLY SOURCED
NATURAL DIAMONDS
Since our beginnings we have carefully sourced our natural diamonds from only a select group of trusted suppliers. Almost 100% of our production diamonds are smaller melee sizes and all are sourced under the Kimberly Process Certification.
While smaller diamonds stone sizes have traditionally been harder to track, we do have greater traceability on our supply. Close to 100% of our diamonds are cut in facilities certified by the Responsible Jewelry Council (RJC).
We also have ongoing initiatives around Vintage Diamonds – stones that are approximately 50+ years old - and more recent reclaimed diamonds that come from previously owned jewelry pieces. The vintage diamonds are used in special edition styles while the reclaimed and repurposed diamonds are used in our sustainable rings, bracelets, necklaces, and more featured in our Diamonds Reborn Collection.
SUPPLY CHAIN
The communities in which we operate are important to us.
We have selected our factory partners with great care and do regular reviews of their practices, standards and interactions with their communities. It is important to us that they share and uphold our mutually important values.
Many of our factories have certifications from global organizations that create clear sets of standards and best practices for jewelry manufacturing and the workplace. The Responsible Jewelry Council (RJC) is a pre-eminent organization certifying factories within the fine jewelry space. Currently, approximately 90% of our jewelry assembly and finished production will come from these RJC Certified factories.
SUPPLY CHAIN
The communities in which we operate are important to us.
We have selected our factory partners with great care and do regular reviews of their practices, standards and interactions with their communities. It is important to us that they share and uphold our mutually important values.
Many of our factories have certifications from global organizations that create clear sets of standards and best practices for jewelry manufacturing and the workplace. The Responsible Jewelry Council (RJC) is a pre-eminent organization certifying factories within the fine jewelry space. Currently, approximately 90% of our jewelry assembly and finished production will come from these RJC Certified factories.
SUPPLY CHAIN
The communities in which we operate are important to us.
We have selected our factory partners with great care and do regular reviews of their practices, standards and interactions with their communities. It is important to us that they share and uphold our mutually important values.
Many of our factories have certifications from global organizations that create clear sets of standards and best practices for jewelry manufacturing and the workplace. The Responsible Jewelry Council (RJC) is a pre-eminent organization certifying factories within the fine jewelry space. Currently, approximately 90% of our jewelry assembly and finished production will come from these RJC Certified factories.
RESPONSIBLE PACKAGING
RESPONSIBLE
PACKAGING
We use shipping boxes made of 70% reclaimed cardboard and select the smallest shipping box possible for our products, while still providing our luxury brand experience.
Our tissue paper is 100% SFI certified and our marketing materials, including our paper jewelry boxes, are 100% FSC certified (SFI and FSC are sustainable forestry programs).
We have a variety of ongoing programs in place to allow us to reduce our carbon footprint.
All our UPS Ground shipping is part of UPS’s carbon offset program. For every ton of CO2 our shipments produce in transportation, an equivalent amount of CO2 is saved by a verified emission reduction project somewhere else in the world.
In 2022, we made another significant 30% change to the cubic size of the packaging that represents over 60% of our annual shipments. This was the second re-engineering within three years of package size to reduce space usage during shipment and in turn reduce the energy usage required per package.
We have a variety of ongoing programs in place to allow us to reduce our carbon footprint.
CARBON FOOTPRINT INITIATIVE
CARBON FOOTPRINT INITIATIVE
We have a variety of ongoing programs in place to allow us to reduce our carbon footprint.
All our UPS Ground shipping is part of UPS’s carbon offset program. For every ton of CO2 our shipments produce in transportation, an equivalent amount of CO2 is saved by a verified emission reduction project somewhere else in the world.
In 2022, we made another significant 30% change to the cubic size of the packaging that represents over 60% of our annual shipments. This was the second re-engineering within three years of package size to reduce space usage during shipment and in turn reduce the energy usage required per package.
All our UPS Ground shipping is part of UPS’s carbon offset program. For every ton of CO2 our shipments produce in transportation, an equivalent amount of CO2 is saved by a verified emission reduction project somewhere else in the world.
In 2022, we made another significant 30% change to the cubic size of the packaging that represents over 60% of our annual shipments. This was the second re-engineering within three years of package size to reduce space usage during shipment and in turn reduce the energy usage required per package.
We have a variety of ongoing programs in place to allow us to reduce our carbon footprint.
CARBON FOOTPRINT INITIATIVE
We want our fine
jewelry designs to
be in families for
generations.
We want our fine
jewelry designs to
be in families for
generations.
We want our fine jewelry designs to be in families for generations.
JEWELRY BUILT FOR A LIFETIME
More and more, we are all understanding the environmental cost of products with short life cycles. Finding new life for obsolescent product is a global problem, as more and more product has ended in landfills.
Every piece we make is designed and built for a lifetime. We want our fine jewelry designs to be in families for generations, so we use only the finest materials and workmanship. There is no more eco-friendly jewelry than pieces that are engineered with that in mind.
These principles are a foundation of our brand and one more major step towards a more sustainable jewelry future.
JEWELRY BUILT FOR A LIFETIME
More and more, we are all understanding the environmental cost of products with short life cycles. Finding new life for obsolescent product is a global problem, as more and more product has ended in landfills.
Every piece we make is designed and built for a lifetime. We want our fine jewelry designs to be in families for generations, so we use only the finest materials and workmanship. There is no more eco-friendly jewelry than pieces that are engineered with that in mind.
These principles are a foundation of our brand and one more major step towards a more sustainable jewelry future.